Find answers to FAQs here
When will my order be shipped?Josi MineaWe process orders as quickly as possible the same day or the next business day, depending on the time it was placed. We check in advance for any possible billing, shipping, or packaging issues so that you won't encounter any problems later on.Your order may be delayed if there are any payment processing issues. A common problem is when incorrect billing or shipping information is entered. We will contact you by email or phone if such a problem occurs.
Is there tracking for my order?Josi MineaYes, you will receive an email as a receipt for placing your order and another email with your tracking information once your order has been shipped.
How is my order shipped?Josi MineaU.S. orders are shipped FREE of charge by USPS or Fedex, depending on the order content’s size.Note: Fedex tracking may take up to 24 hrs to become available online.
When will I get my package?Josi MineaFor U.S. orders: 1-5 business days after your order has been shipped.For International orders: Varies by location. Please check with your local post office.Note: Customs delays are possible and may affect the delivery of your package.