30-Day Money-Back Guarantee
Undamaged products may be returned for a full refund within 30 days of the date of purchase. Once the returned item arrives back in our warehouse for inspection, the refund process will begin.
Refund requests for the 30-day money back guarantee expire 30 days after carrier marked as delivered. For purchases not made directly through CozyHugs.com, please contact retailers for refunds.
- Returns must include all accessories
- Items must include original packaging
- For non-quality related claims, buyer is responsible for shipping costs
- Returns may be rejected if items do not meet the above requirements