30-Day Money-Back Guarantee
Undamaged products may be returned for a full refund within 30 days of the date of purchase. Once the returned item arrives back in our warehouse for inspection, the refund process will begin.
- Returns must include all accessories
- Items must include original packaging
- For non-quality related claims, buyer is responsible for shipping costs
- Returns may be rejected if items do not meet the above requirements
Refund requests for the 30-day money back guarantee expire 30 days after carrier marked as delivered. For purchases not made directly through CozyHugs.com, please contact retailers for refunds.
